NetHotels.com operates the “London Tourist Board Call Center


NetHotels.com Wins London Tourist Board Contract For Call Center Operations.

Early this week, it was officially announced that NetHotels London would become the official Hotel Reservation System for the London Tourist Board. As of April 1st 2001, NetHotels London (http://london.nethotels.com) will act as the official London Tourist Board Call Center, handling all bookings resulting from online and phone/fax enquiries. NetHotels.com has been conducting hotel reservations in London since the end of 1999 both online and through its’ local call center.

Currently NetHotels London has over 1000 hotels available, and the new cooperation will see this number grow dramatically over the next month.

The Company
NetHotels.com was established in 1995 by von Hans J. Pfisterer und Dipl.-Eng. Brigitte Pfisterer and have, from the beginning, revolutionised both National and International hotel reservations.

In 1996 NetHotels lauched its first online region,Vienna, with 680 hotels being available, and has since then added hotels in 9 Austrian Federal States. Throughout 2000, NetHotels.com underwent incredable growth, resulting in a 400% increase in turnover.

Currently NetHotels AG has offices in 12 countries and 34 destionations around the world. In February 2001, NetHotels AG took another major step forward with the online launch of NetHotels Florida (http://florida.nethotels.com). With more than 2000 hotels, NetHotels Florida has already become the world’s largest online source of hotels in Florida.

In total, NetHotels.com has 18,000 hotels and accommodation facilities online, and may be reserved online in real-time or on request, or by contacting the “local expert” call center in each region. Available 365 days per year, the “local expert” is able to assist with all booking enquiries around the clock.

55% of all booking enquiries result in actual hotel reservations being made, proving the success of the NetHotels “Local” Philosophy. In addition, NetHotels has a “look to book” rate of 2.5%.

In the first 15 days of 2001, NetHotels already reached 20% of the total booking volume for the entire year 2000.

NetHotels.com Germany: 1,300 Hotels on Offer
Currently, NetHotels may be found in 6 Federal States in Germany with 1,300 hotels available. As with other NetHotels regions, hotels and accommodation facilities may be booked online or by calling one of the local call centers.

As a result of the worldwide success of NetHotels.com, a recent cooperation was established with the Berlin Exhibition Center. Operated in conjunction with NetHotels Berlin, currently there are 27 Berlin Fairs and Exhibitions now featuring online hotel reservation possibilities.

With the commencement of ITB in Berlin 2001, co-operations with Leithammel.de and Travelinside.com have also been established, both companies now conducting their online hotel reservations through NetHotels.com.

Other co-operation partners throughout the other German regions are also being sought.

Packages and Specials
NetHotels.com offers clients the possibility to reserve more than just hotels. Online tickets, specials and packages may also be booked online or by contacting the local call center network.

Throughout ITB 2001 in Berlin, NetHotels.com will also be launching the newest generation of „ReServer Technology“ with version 3.0. Featuring a travel shopping basket, the new version will offer clients the possibility to book and pay for products from different travel suppliers at the same time online and in “real-time”.

Cooperations
Numerous Austrian major organisations like Vienna Tourist Board, UTA-Keyzone, Mobilkom, and Telering currently utilise NetHotels Technology and provide their clients, online hotel booking possibilities.

At the end of 2000, a contract between NetHotels.com and the largest worldwide GDS, SABRE, was signed, enabling the complete selection of NetHotels hotels and accommodation facilities - without marketing fees - to be available through this worldwide distribution system.

As SABRE is the supplier of travel information to the world’s largest search directory – YAHOO – this cooperation will have significant benefits for NetHotels.com and its’ listed hotels